To be able to obtain information about our products and services you are required to provide us with a valid email ID, and your contact details. This enables us to provide you the relevant information whether by sending a representative or otherwise, without the botheration of asking you for your address details repeatedly. We may ask you for further information from time to time in order to cater to your needs. The information that you provide will not be shared with anybody without your prior explicit consent. This information will help us in providing you with even better service levels than you have come to expect from The Orchid. We may track usage through cookies or session variables. A cookie is a small data file written to a user’s hard drive, a session variable is like a temporary cookie and it is destroyed when you close your browser. Cookies may be used to, among other things, allow automated log-in and may contain information about preferences or Internet use. Advertisers and affiliate partners on our site may also send cookies to your browser. We may also collect information about your preferences. For example, what type of property you may be interest in. We may possible keep on record information relating to customer service requests as well as other correspondence, such as emails or letters, sent to us. Your responses to online surveys, questionnaires etc. may also be kept on record for us to better understand your needs and requirements.
Although The Orchid may store or track information about visitors, The Orchid shall not be obligated to do so and may delete any information and records, in whole or in part, solely at its discretion.
The information collected from our users / visitors is used mainly to enhance the end user experience. The email and other contact information provided may be used to send promotional offers, newsletter and contact users in case of any emergency or booking conflict. No information regarding personal details of its users and members is rented or sold to any third parties whatsoever. However, statistical analysis details may be shared with our affiliates, partners or third party associates to gain a better understanding of user / visitor behaviour on the www.theorchid.co.in. The information shared would be aggregate form and no personal information would be shared with any party whatsoever. The Orchid will share personal information only in the following cases: The Orchid strives to protect the personally identifiable information of the users. The Orchid may disclose the personally identifiable information only on :
1. Authorised explicitly by the user/Visitor
2. Required by the Governing laws of the land
3. Required for provision of a requested service
Please note that The Orchid may sell, share or transfer personally identifiable information about its customers with any successor in interest (e.g. if the Company is sold to a third party). Should The Orchid be legally required to disclose any personal information about a user / visitor in case it is demanded by law enforcement authorities in connection with any investigation, or civil or administrative authorities in connection with a case of civil or administrative investigation, in such cases this information will be shared with the concerned authorities.
Users reserve the right to opt-out of receiving any promotional or other communications from The Orchid or any of its affiliates. Should you choose to opt out please do so by visiting the site, signing in and then unchecking the receive newsletter option.
Please be advised that The Orchid tries its best to collect data from authentic sources. However, The Orchid cannot be held liable for any loss, monetary or otherwise, resulting from the usage and display of this data.